FAQ

Frequently Asked Questions

A Venue That Adapts to You

Our open-air, industrial-style venue provides the perfect canvas to create your dream event. From the decor and seating arrangements to the food and entertainment, you’re in control. Whether you want a formal sit-down dinner or a casual cocktail party, NOLA Station can accommodate it all.

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What are your rental rate and fees?

  • NOLA Station offers four (4) event rental packages designed to accommodate events of up to one hundred (100) guests.
  • Each package includes exclusive use of the venue for the rental period.
  • Additional time can be added to any package - Set-up/$100 per hour; Event Time/$200 per hour.
  • Events exceeding one hundred (100) guests require custom pricing and accommodations.

  • The $350 refundable damage deposit is required to hold your date; rental fee has to be paid in full 30 days before event.

Big Easy Package $2,200 - Indoor + Outdoor | 5-Hour Event | Extended Access

  • Extended Access: 5 hr. event + Set-up at 10 AM + 2 hr. breakdown following event
  • Exclusive access to indoor ballroom & outdoor spaces for up to 100 people (adults and children)
  • Indoor Ballroom: climate-controlled, 2 restrooms, 5 round tables & 50 chairs, linens, chafing dishes with burners, food service area with countertops, bar sink, refrigeration, ice maker, serving bar
  • Outdoor: pavilion, open yard, 6 bistro tables & 24 bar stools

Bayou Classic Package $1,500 - Indoor + Outdoor | 3-Hour Event | Standard Access

  • Standard Access: 3 hr. event + 2 hr. set-up before event + 1 hr. breakdown following event
  • Exclusive access to indoor ballroom & outdoor spaces for up to 100 people (adults and children)
  • Indoor Ballroom: climate-controlled, 2 restrooms, 5 round tables & 50 chairs, linens, chafing dishes with burners, food service area with countertops, bar sink, refrigeration, ice maker, serving bar
  • Outdoor: pavilion, open yard, 6 bistro tables & 24 bar stools

Audubon Package $2,200 - Outdoor Only | 5-Hour Event | Extended Access

  • Extended Access: 5 hr. event + Set-up at 10 AM + 2 hr. breakdown following event
  • Exclusive outdoor access only: pavilion and open yard for up to 100 people (adults and children)
  • Amenities: 6 bistro tables & 24 bar stools, 1 portable toilet restroom
  • Indoor Ballroom remains locked

City Park Package $1,100 - Outdoor Only | 3-Hour Event | Standard Access

  • Standard Access: 3 hr. event + 2 hr. set-up before event + 1 hr. breakdown following event
  • Exclusive outdoor access only: pavilion and open yard for up to 100 people (adults and children)
  • Amenities: 6 bistro tables & 24 bar stools, 1 portable toilet restroom
  • Indoor areas remain locked

What exactly is included with my venue rental at NOLA Station?

We pride ourselves on transparency and value! Your rental includes full setup and breakdown of our furniture, black or white linens, pairable Bluetooth speakers, and a dedicated on-site event professional to ensure everything runs smoothly. You also gain access to our catering amenities—like our ice maker and chafing dishes—and have the flexibility to bring your own food or host food trucks. For a comprehensive look at everything we provide, visit our What's Included page.

What is Nola Station's cancellation and refund policy?

  • Outside of the refundable damage deposit, all other payments made to NOLA Station are non-refundable.
  • No refunds will be issued for buyer’s remorse, change of plans or cancellation by User for any reason.

What is Nola Station's weather policy?

If extreme weather causes widespread cancellations in the area, you may reschedule at no extra cost. There are no automatic refunds for weather-related cancellations.

What is Nola Station's food and drink policy?

  • Outside food and drinks are allowed.

  • Cooking on-site (boiling, frying, grilling) is not allowed.

  • Chafing dishes with burners are allowed.

  • Food trucks require prior approval; must provide own utilities and cleanup.

What is the NOLA Station smoking policy?

Smoking is not permitted indoors or under covered patio areas.

What are your operating hours?

  • Friday - Sunday: Events between 12:00 PM – 11:00 PM (Set-up starts at 10:00 AM; breakdown must be completed by midnight).
  • Monday - Thursday: Events between 10:00 AM – 5:00 PM (Set-up starts at 8:00 AM; breakdown must be completed by 6:00 PM).

What guidelines are there for approved, and non-approved decorations?

Below is a summary of what is approved, and prohibited when it comes to decorations:

  • Prohibited Items: No nails, tape, tacks, command hooks, confetti, glitter, or sprinkles.

  • Permitted Decorations: Freestanding only; candles must be enclosed in glass containers.

  • Hanging Items: No hanging decorations from ceilings, fixtures, or facility structures.

  • Balloons: Must have weights attached; no balloon releases due to airport proximity.

  • Sparklers & Fireworks: Not allowed under covered areas or tents.

  • Cleanup: All decorations must be removed post-event to avoid additional clean up fees; NOLA Station is not responsible for left items.

What is the maximum number of people we can host at NOLA Station?

The venue is designed to host 100 people. For events over 100 guests additional accommodations are needed.

Do you require Event Liability Insurance and Security?

  • For your protection we do require event liability insurance. It must be provided a week before your event naming NOLA Station as the additional insured. You can obtain from www.theeventhelper.com and email to info@nolastation.com with your event date in the subject line.
  • Police detail required for events > 100 people, teen/preteen parties, alcohol being served, or as venue/city requires.