FAQ

Frequently Asked Questions

A Venue That Adapts to You

Our open-air, industrial-style venue provides the perfect canvas to create your dream event. From the decor and seating arrangements to the food and entertainment, you’re in control. Whether you want a formal sit-down dinner or a casual cocktail party, NOLA Station can accommodate it all.

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What is Nola Station's cancellation and refund policy?

  • Full Refund: Cancellations within 48 hours of booking (minus processing fees).

  • 50% Refund: Cancellations at least 30 days before the event (minus processing fees).

  • No Refund: Cancellations within 30 days of the event.

What is Nola Stations weather policy?

If extreme weather causes widespread cancellations in the area, you may reschedule at no extra cost. There are no automatic refunds for weather-related cancellations.

What is Nola Station's food and drink policy?

  • Outside food and drinks are allowed.

  • Cooking on-site (boiling, frying, grilling) is prohibited.

  • Chafing dishes with sterno burners are allowed.

  • Boiled seafood: Must be purchased from NOLA Station’s preferred vendors.

What is the NOLA Station smoking policy?

Smoking is not permitted indoors or under covered patio areas.

What are your operating hours?

  • Saturday: Events between 12:00 PM – 11:00 PM (Set-up starts at 10:00 AM; breakdown must be completed by midnight).
  • Sunday: Events between 12:00 PM – 5:00 PM (Set-up starts at 10:00 AM; breakdown must be completed by 6:00 PM).

What guidelines are there for approved, and non-approved decorations?

Below is a summary of what is approved, and prohibited when it comes to decorations:

  • Prohibited Items: No nails, tape, tacks, command hooks, confetti, glitter, or sprinkles.

  • Permitted Decorations: Freestanding only; candles must be enclosed in glass containers.

  • Hanging Items: No hanging decorations from ceilings, fixtures, or facility structures.

  • Balloons: Must have weights attached; no balloon releases due to airport proximity.

  • Sparklers & Fireworks: Not allowed under covered areas or tents.

  • Cleanup: All decorations must be removed post-event; NOLA Station is not responsible for left items.

What are your base rental rate and fees?

  • Base Rental Fee: $850 for 3-hour event, 1-hour set up, 1-hour breakdown

  • Refundable Damage Deposit: $350 (refunded within 2 weeks post-event, minus any damages or processing fees).

  • Additional Time: Set-up: $100 per hour; Event Time: $200 per hour

What is the maximum number of people we can host at NOLA Station?

Our maximum capacity is 100 people

Do you require Event Liability Insurance?

Yes, Event Liability Insurance must be provided 7 days prior to the event. You can obtain from www.theeventhelper.com and email to info@nolastation.com with your event date in the subject line.